CHANGES DUE TO COVID 19

Appointments 

Anyone requesting a routine appointment with a GP will be given a telephone consultation in the first instance - the GP will decide if you need to attend the surgery for a face to face appointment

Urgent on-the day appointments will all be a telephone triage call by the Advanced Nurse Practitioner or GP in her absence

Practice Nurse appointments while we have started to re introduce services there are some that we have not started such as: 

                    Spirometry, Ear Syringing, smoking cessation face to face, COPD & Asthma checks face to face. Currently COPD & Asthma reviews are being done via a telephone 

                    Travel Vaccines and NHS health checks will be re- introduced in September  

Health Care Assistant appointments - are now fully available except ear syringing 

Anyone attending the surgery for any reason MUST wear a face covering

Prescriptions 

Please DO NOT attend the surgery to order your repeat prescriptions, if you are registered for on-line services then please use this method to order your medication  

If you are not registered for on-line services we would urge you to register but in the interim or if you do not have internet access then we will take the repeat over the telephone you will need to tell us what it is you need so have your repeat slip or your boxes to hand when you call

We still require at least 48 hours notice for processing repeats 

We will do prescriptions no more than 1 week in advance (this may depend on the type of medication requested) 

Your repeats will be for the same amounts as normal 

All repeats will go to your nominated pharmacy if you have one, if you do not have one please discuss with your preferred pharmacy or a member of reception if ordering your prescription over the telephone, having a nominated pharmacy will support the practice in reducing the footfall to the practice and minimising the risks to yourself, Dr's and staff